Legal

Privacy Policy

Last updated: April 2026

Data Protection Contact

For all data protection inquiries, contact info@reconcify.io.

You may also contact the Luxembourg National Commission for Data Protection (CNPD) at cnpd.public.lu, or the supervisory authority in your country of residence.

1

Who We Are

Reconcify is an AI-powered invoice processing platform operated by Future Technologies SARL-S (operating as Reconcify), 2, am Stronck, L-6915 Roodt-sur-Syre, Luxembourg. Registration: RCS Luxembourg B303953, VAT LU37196938. Managing Director: Bruno Soric. Your organization (the accounting firm) is the data controller. Future Technologies SARL-S acts as the data processor on its behalf (GDPR Art. 28).

For the formal Data Processing Agreement, see our . DPA.
2

Data We Collect

  • Account data: email, name, role, and login timestamps.
  • Documents: invoices and bank statements you upload or provide via Google Drive.
  • Extracted data: invoice numbers, amounts, dates, supplier and customer names, VAT information.
  • Integration tokens: Google OAuth credentials, encrypted at rest with AES-256-GCM (when using Google Drive).
  • AI usage data: model, provider, token counts, and cost per processing operation.
  • Audit logs: processing state transitions and user actions.
  • Security events: incident type, severity, and affected scope, as required for breach notification under Art. 33 and 34.
  • Demo request data: name, company, email, phone, and message, if submitted via the demo request form.
3

Why We Process It

  • Extract and reconcile invoice data using AI (via Mistral AI, EU-compliant provider, default model: Mistral)
  • Match invoices to bank transactions
  • Send email notifications about processing results
  • Maintain audit logs for tax compliance
  • Process demo requests and respond to prospective customer inquiries
Legal bases: contract performance (Art. 6(1)(b)), legal obligation for tax records (Art. 6(1)(c)), legitimate interest for service quality and demo inquiries (Art. 6(1)(f)).
4

Sub-Processors

  • Supabase: authentication and file storage (Frankfurt, Germany, AWS eu-central-1).
  • Mistral AI: EU-based AI provider for document OCR and data extraction (Paris, France). Data does not leave the EU.
  • Google Cloud: Google Drive and Sheets integration (optional, for data export).
  • Railway: application hosting (EU region).
  • Resend: transactional email delivery.
5

Data Retention

  • Uploaded files: 90 days after processing, then automatically purged
  • Processing results: configurable, default 12 months
  • Audit logs: 12 months
  • Account data: duration of account + 30 days after deletion
  • OAuth tokens: until disconnection or account deletion
  • AI usage records: 12 months, then automatically purged
  • Demo request data: 12 months after submission, then automatically purged
6

Your Rights

Under GDPR, you have the following rights. You can exercise most of them directly through the application:

  • Right of Access (Art. 15): go to Settings and click “Export My Data” to download your personal data, including account information, processing job metadata, file metadata, and usage records in JSON format.
  • Right to Erasure (Art. 17): go to Settings > Danger Zone > “Delete My Account” to permanently delete your account and associated data. Audit logs are retained for 12 months per legal obligation.
  • Right to Data Portability (Art. 20): the “Export My Data” function provides a structured, machine-readable JSON export.
  • Right to Rectification (Art. 16): contact us to correct inaccurate personal data.
  • Right to Restriction (Art. 18): contact us to restrict processing of your data.
  • Right to Object (Art. 21): contact us to object to processing based on legitimate interest.
  • Right to Lodge a Complaint: you may lodge a complaint with your national data protection authority (e.g., CNPD Luxembourg at cnpd.public.lu, Datenschutzbehorde Austria at www.dsb.gv.at, or BfDI Germany at www.bfdi.bund.de).
7

International Transfers

Where data is transferred outside the EEA, we rely on Standard Contractual Clauses (Art. 46(2)(c)) or the EU-U.S. Data Privacy Framework.

8

Changes

We may update this policy and will notify users of material changes via email at least 14 days before the changes take effect.